PMA People

Q&A with our People

Mary Aiello

, Plymouth

What current project(s) are you working on?
I’m finalizing edits for the new PMA website (Check it out! It’s fantastic!), and I’m working on a PMA content library. I’m also working on a qualifications package for the Wayne County Commissioner’s office.

What is your career highlight so far?
I still enjoy being included on PMA teams that need translation and editing services. Working on PEMEX and SFMTA are on the list, and a recent project that comes to mind involved editing a west coast water agency’s design-bid-build model contract documents.

What is something new or innovative happening in your industry?
Today’s user prefers to receive information in micro bits vs. reading and entire user manual. In other words, the typical user prefers to learn by doing and not by reading. Videos that chunk steps in a process are a great example that responds to this type of need. We also see this idea expressed when videos accompany software downloads and walk users through the various aspects of how to use the application.

What university or college did you graduate from?
Eastern Michigan University (graduate and undergraduate)

What is your favorite local establishment/feature (restaurant, museum, stadium, etc.)?
I love taking my grandsons to the Henry Ford Museum; they loved the Lego exhibit! For dining out, Flemings and Bonefish Grill (or anywhere they make a mean Manhattan).

Fun Fact!
I am a volunteer in an outreach program at a local women’s prison. I’m also working on getting a national certification as a technical translator.

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